Three New Audit Reports


USPS OIG

You are subscribed to Audit Reports for U.S. Postal Service Office of Inspector General. This information has recently been updated, and is now available.

The OIG has released three new audit reports:

 

09/07/2017 

The Postal Service uses the Supervisor Workload Credit (SWC) worksheet to calculate the number of employees that report to each supervisor (span of control). The Postal Service does not have a target for span of control, but it has increased from an average of 1:26 (26 employees for each supervisor) in FY 2003 to an average of 1:31 in FY 2016. Our audit report examines the span of control of individual post offices and the use of supervisor hours in the Southern Area districts. Read the full report here: https://go.usa.gov/xRF5r

 

09/07/2017 

The U.S. Postal Service currently offers 34 different Web Tools Application Programming Interfaces (APIs), which provide a means for web developers and customers to integrate online Postal Service information and services into their websites. For example, ecommerce companies can help their customers track orders shipped by the Postal Service directly from their own websites. Our OIG auditors examined whether Postal APIs are configured and managed to Postal Service standards and if they follow industry best practices. To read the findings, go to https://go.usa.gov/xRFXK

 

09/07/2017 

In FY 2016, the Postal Service spent over $3 billion dollars for about 8,700 highway contract route (HCR) contracts. These contracts allow for the transport of mail between post offices, network distribution centers (NDCs), and other designated stops. An irregularity occurs when the HCR contractor does not satisfactorily perform a service, either non-chargeable when they are not at fault or chargeable when the contractor is at fault. In FY 2015 and 2016, the Postal Service reported 958,000 irregularities and received over $46 million in reimbursements for chargeable irregularities. The OIG examined the effectiveness of reporting irregularities at the Jacksonville NDC, which had the highest reported increase in irregularities between FY 2015 and 2016. Read the report: https://go.usa.gov/xRFmp


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