Accuracy of Grievances in the Grievance and Arbitration Tracking System – Houston District


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The U.S. Postal Service defines a grievance as a dispute, difference or disagreement between parties or a complaint lodged by a party regarding wages, hours or conditions of employment. The grievance process allows employees to discuss and informally settle grievances with their immediate supervisor; however, if there is no resolution, the union can file a formal grievance. Between July 2015 and May 2017, the Houston District of the Postal Service processed 161,820 grievance payments totaling over $14 million, which was the highest of all 67 districts. Our latest audit assessed the accuracy of grievances recorded in the Grievance and Arbitration Tracking System (GATS) for the Houston District. Read the full report here:


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